ReCaptcha not appearing on Contact and Virtuemart Registration

2 years 11 months ago #9546 by silverfox47
Hi,

Site running Joomla 2.5.27 and Virtuemart 2.6.6 using the ReCaptcha option of ECC+.

Recaptcha is not appearing on the contact form, the link to author shows but not the Recaptcha box

Recaptcha is not appearing on the Virtuemart checkout page for when the user needs to register to make a purchase, it does seem to check the registration as users fail saying Spam check failed.

It does however work fine on the Virtuemart ask a question page.

I have set the appropriate settings in the Joomla Admin panel for the plugin and ensured Recaptcha is switched off in Joomla (Global Configuration and Recpatcha plugin)

I can provide a test copy of the site with logins as required

2 years 11 months ago #9547 by Vitja
Hello Silverfox47,

thank you for activating a support subscription.

What ECC+ version did you try? Please check it with the dev version: joomla-extensions.kubik-rubik.de/downloa...-plus-joomla-2-5-dev (login first)

Then I would also need to check the output of the forms. Please provide at least links to the mentioned forms that do not work.

Regards

Kubik-Rubik Joomla! Extensions

Please support my work with a review in the Joomla! Extensions Directory: extensions.joomla.org/profile/profile/details/61997
2 years 11 months ago #9548 by silverfox47
Hi Vitja,

I have installed the development version and now captcha appears on an the 'create an account' form.

It does not appear on the contact form www.bluewavehost.co.uk/justpud/index.php/contactus

For the other problem - add a product to the cart and then checkout - if you edit the billing address there is no captcha and when you checkout the registration fails as the plugin seems to be looking for the correct captcha response so tags you as spam.

General store is www.bluewavehost.co.uk/justpud/ (it is a test copy of a live site
2 years 11 months ago #9553 by silverfox47
Hi Vitja,

Any update on this issue?

Regards

Alan
2 years 11 months ago #9555 by Vitja
Hi Silverfox47,

can you please provide me login and FTP credentials to the copy of the live site so that I can adjust the plugin for the template output?

Please via email, see contact page.

Regards

Kubik-Rubik Joomla! Extensions

Please support my work with a review in the Joomla! Extensions Directory: extensions.joomla.org/profile/profile/details/61997
2 years 11 months ago #9556 by silverfox47
Thank you - mail sent with the details
2 years 10 months ago #9560 by silverfox47
HI,

Any update on this, details were sent as requested

Regards
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