The category subscriptions are stored in the database in the table x_kunena_user_categories. You can see the subscribed categories in the user management of Kunena for each user in the edit mode. If you use the selection mode, then ASK writes the values directly into the database. The automatic mode ASK uses the functions of Kunena to subscribe users, so there you have more checks whether the user actually has the right permission rights to subscribe to a specific category.
Your settings look fine. You've selected only "Super Users" as the user group to be processed. Do you really want to subscribe the categories only to super users or also normal registered users? Please add the correct groups and rerun the subscription process.
If you click on the link, then you will be redirected to the front page, this is correct. During the redirection the manual subscription process is executed.
Thank you for your response. I added all registered users to the "user groups to be processed" and started the manual login process and then checked various users and they still have no subscriptions.
I do have a strange issue on the site as I cannot find the kunena files in the database at all. BUT THE KUNENA PART OF THE SITE WORKS FINE. Also the prefix shown in the database in my cpanel does not match the one listed on the site and php config page.
The 2 databases in my cpanel are:
lapeerco_choir with k6kb9_ files and
lapeerco_newchoir with se7k4_ files - (this database was for a previous version)
The Global Config page on the site says we are using:
lapeerco_choir and se7k4_ files
More info - I did find the kunena files in the database. For some reason the database has a set of files with the prefix k6kb9 (not used), and (I did not notice that there was a dropdown with 3 pages of files) a set of files (that are being used) with the proper se7k4 prefix.
Attached is a copy of the database showing where I think the subscriptions should be (one for every one) and I do not see them and they are not in the kunena user page.
Hello again - I found the correct database file for the subscriptions (the previous post showed the wrong one) I just tried a manual execution again and then looked at database (after cleaning cache, refreshing, etc) and found nothing was added.
Is there something else I need to check. I really would like to get this working.
Found the problem! ASK was executed before the Kunena plugin. This can't work because the Kunena class is not loaded when ASK is triggered. ASK stops the execution process in this case. Solution is to move the ASK plugin to the last position (or any position AFTER the Kunena plugin)!
ASK works also with Kunena 4.0 properly, just executed the subscription process manually on your website. Please check!