I can not get ask to work

4 years 2 months ago #9208 by prefalch
I can not get ask to work. SUBSCRIPTIONS displayed to users, but does not send any mail.

Is there other settings ther have to be changed.

4 years 2 months ago #9209 by prefalch
I need to write to all users was created in ASK was installed. They have been added manually later
4 years 2 months ago #9210 by Vitja
Hello Prefalch,

first of all, thank you for activating a support subscription.

The plugin ASK has the task to activate the subscriptions to the users automatically. In the second screenshot I can see that it works properly. The plugin has nothing to do with the email sending process. This is completely controlled by the Kunena component. If the subscribed users do not get a notification email, then you have to check the Kunena settings (Kunena - Configuration - Users - Subscriptions).

If you need general support for Kunena, then please ask in the official forum for help: www.kunena.org/forum/


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